TYPES, NATURE OF CONFLICTS, AGENT COSTS AND RESOLUTION IN AGENT RELATIONSHIP IN AN ORGANIZATION

The agency theory attempts to explain the conflicts of interest among corporate constituencies, including those between corporate āinsiders,ā such as controlling shareholders and top managers, and āoutsiders,ā such as minority shareholders or creditors. These conflicts all have the character of what economists refer to as āagency problemsā or āprincipal-agentā problems. āAgency problemāāin the most general sense of the termāarises whenever the welfare of one party, termed the āprincipalā, depends upon actions taken by another party, termed the āagent.ā The problem lies in motivating the agent to act in the principalās interest rather than simply in the agentās own interest.